If you accidentally unregistered your plug-in, the only way to re-register would be to submit a support ticket. Today I had to update ilok license manager on a win 7 64 machine that hasnt seen updates in 4 years. If you believe your serial number and license key are entered correctly, please contact our Supportdepartment and we will solve the problem as quickly as possible. The license key is entered on the second page of the registration process. All plugins also have a 16 digit license key in the format ****-****-****-**** where each * can be either a letter or number. All Eventide plug-ins have a serial number in the form of XX-# where XX represents a two-letter sequence defining the product type and # is a 6 digit number. There are several reasons you may see this error, but a common one is a mismatch of the serial number format. When I register my plugin I get an “Invalid Serial Number” error. Occasionally Cubase needs to be forced to rescan the plug-in folder. Go to Devices->Plug-in Manager and click Plug-in Manager->Rescan all. Solution: Contact us using support ticket, state your iLok account ID and location name or location ID (you can find it in iLok License manager).Also click “Reset Blacklist” in the VST preferences, and then restart Studio One.I tried installing legacy versions of iLok License Manager as well, and they all fail at the same place. Now what is happening is that the iLok License Manager install is failing. In the VST preferences, and make sure “Scan at Startup” is checked. Based on what I read on the iLok site, I uninstalled License Manager completely and tried to reinstall. ![]() Note that the following DAWs sometimes require additional steps: Studio One Open your DAW’s VST Preferences and add the applicable folder: Windows 32-bit OSģ2-bit DAW: C:Program Files/Common Files/Steinberg/VST2 Windows 64-bit OSģ2-bit DAW: C:Program Files (x86)/Common Files/Steinberg/VST2Ħ4-bit DAW: C:Program Files/Common Files/Steinberg/VST2Īfter doing this, perform a plug-in rescan in your DAW. The quick fix is to double click or right click and select Properties then change 'Startup Type' from 'Automatic' to 'Automatic (Delayed Startup)'. It is possible that you need to add the following paths to your DAW’s list of VST folders. To check for this problem go to Administrative Tools/Services/ and see if 'Pace License Services' status is 'running'. Note that Eventide no longer supports 32-bit plugins. ![]() Simply go to your DAW’s preferences and rescan your plug-in. ![]() I cant even get to the sign-in screen Things I have tried so far: - Uninstalling and re-installing the program at least a dozen times. However, every single time I open the program, it says it cannot connect to the server. The iLok License Manager installed fine too. If you have installed and authorized your plug-in and it still doesn’t show up in your DAW, try the following: Mac OS X The Eventide plug installed without issue. Troubleshooting What if the plug-in doesn’t show in my DAW?
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